Return and Refund Policy

Last updated March 13, 2026

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. lease see below for more information on our return policy.

All returns must be postmarked within thirty (30) days of the purchase date. All returns must include all components and extra peripherals originally shipped to you.

Return Process

To return an item, please email customer service at CustomerSupport@ComputerBanc.org to obtain an Return Merchandise Authorization number. After receiving an RMA number, place the item securely in its original packaging and mail your return to the following address:

Computer Banc

Attn: Returns

RMA#

1545 North 11th Street

Springfield, Illinois 62702

United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange.Please allow at least ten (10) business days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please note, sale items are final sale and can not be returned.

Questions

If you have any questions concerning our return policy, please contact us at:

1-217-528-9506

CustomerSupport@ComputerBanc.org